This website is operated by Virtros. Throughout this website, the terms "we", "us" and "our" refer to Virtros. Virtros offers this website, including all information, tools and Services available through this website, subject to your acceptance of all the terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the website, including without limitation browsers, vendors, customers, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms, then you may not access the website or use any Services.

Any new features or tools added to the store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you are the age of majority in your jurisdiction and you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any viruses, worms, or any code of a destructive nature.

A breach of any of these Terms will result in immediate termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact information on the website without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

All prices for our products are displayed in British Pounds Sterling (GBP) and are inclusive of VAT at the applicable rate.

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part thereof, at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Returns and Refund Policy.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this website is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Nothing in this section affects your statutory rights under the Consumer Rights Act 2015. If a product is faulty, misdescribed or not fit for purpose, you may be entitled to a repair, replacement or refund regardless of the terms above.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or the same billing or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns and Refund Policy.

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which the relevant third-party provider offers tools.

We may also, in the future, offer new Services, features and/or tools through the website. Such new features and/or tools shall also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Certain content, products and Services available via our website may include materials from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions, or without a request from us you send creative ideas, suggestions, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any submissions that you forward to us.

We are and shall be under no obligation to maintain any submissions in confidence, to pay compensation for any submissions, or to respond to any submissions.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable, or which violates any party's intellectual property or these Terms.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You agree that your comments will not contain unlawful, abusive or obscene material, or contain any malware or viruses. You are solely responsible for any comments you make and their accuracy.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, transit times, availability and other information. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate, at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend or clarify information in the Service, except as required by law.

SECTION 12 — PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the website or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, national or local regulations, rules, laws or ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, discriminate, or intimidate on any basis; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, or scrape; or to interfere with or circumvent the security features of the website. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

You agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are, except as expressly stated by us, provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied.

To the maximum extent permitted by applicable law, in no event shall Virtros, our directors, officers, employees, affiliates, agents, suppliers or service providers be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your statutory rights under the Consumer Rights Act 2015; or for any other liability that cannot be excluded or limited under the laws of England and Wales.

If any part of this limitation of liability is found to be invalid or unenforceable, our total aggregate liability shall not exceed the amount you paid for the product or Service giving rise to the claim.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless Virtros and our directors, officers, employees, affiliates, agents, suppliers, service providers and licensors from and against any claims, liabilities, damages, losses and expenses, including reasonable legal fees and costs, arising out of or in any way connected with your breach of these Terms, your violation of any law or the rights of any third party, or your use of the Service.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 — TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You shall remain liable for all amounts due up to and including the date of termination.

SECTION 17 — ENTIRE AGREEMENT

These Terms and any policies or operating rules posted by us on this website or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. However, if you are a consumer, nothing in this section affects your right to bring proceedings in the courts of the country in which you are resident.

SECTION 19 — CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

SECTION 20 — CONSUMER RIGHTS

Nothing in these Terms of Service affects your statutory rights as a consumer under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. For more information about your rights, you can contact Citizens Advice at https://www.citizensadvice.org.uk or call the consumer helpline on 0808 223 1133.

SECTION 21 — CONTACT

Questions about these Terms of Service should be sent to us at:

hello@virtros.com

Virtros